Terms and Conditions.
Once Off payment terms and work schedule
An advance of 50% of the total cost of the project is required before work can commence, unless otherwise stated. Only upon receipt of payment, will a project be opened for the services requested. Payment is accepted by Electronic Funds Transfer (ETF) ONLY.The Wild Heart Company to submit a ‘First Mock up Draft’ of the website no later than fourteen (14) days after Wild heart receives signed agreement, along with down payment and initial direction from the Client (Design Brief).
The Client is to provide Wild Heart with all the data needed to complete the website, including text, company logo, and images. Communication between Concept Design South Africa and Client is crucial during this phase to ensure that the ultimate publication will match the Clients taste and requirements.Wild Heart offers 2 reviews with every website build. Upon completion of the “first look” Mock-up, the Client will be asked for a further 25% of the outstanding fees before Wild Heart commences with the first review. Once acceptance as well as fees have been received, will Wild Heart commence with the first review. Once updates have been completed, Wild Heart will send the final design through to the client to make final changes, the outstanding final amount of 25% will be due before Wild Heart continues with the final changes.If the client needs additional reviews over and above the 2 standard reviews, Wild Heart will charge the hourly rate of R650 for additional changes that need to be made to the website. Any additional charges incurred will be due within seven (7) days after delivery of the project and invoice.Upon completion of the web site, an approval form will be sent to the Client. Client will supply written approval by printing and signing the approval form, which will be faxed or emailed back to The Wild Heart Company.
All payments are non-refundable and required even if deliverables are not used by client.Should payment not be made within thirty (30) days of notification, a late payment penalty of R550 will be charged per month that the fees remain outstanding. The Wild Heart Company reserves the right to remove all web content from the Internet if payment is not made within thirty (30) days of completion notification or if the project is not cancelled with one months written calendar notice.
Monthly payment Terms:
The first month’s payment will be due at contract signing/acceptance of order.
Websites are paid over a 12 month period. After the 12 month period, the payments will continue on a month-to-month basis at the standard rate of your monthly hosting fee of R100pm and can be canceled at any time, forfeiting the annual rebuild.
Websites may be canceled at any point within the 12 month period by giving Wild Heart one months calendar notice of cancellation and paying a cancellation fee of R2000, forfeiting the annual rebuild.
Wild Heart retains the right to hold all graphics, and project development with the exception of content and graphics provided by the client until payment is received for such items.
Development and Delivery:
Wild Heart understands the importance of completing projects in a timely manner. We agree to complete the web design project within 30 days from the date of the first payment. If the client does not supply wild Heart with complete text, graphic content and other requested materials for the contracted client within 30 days of contract signing, the contract becomes void and all deposits paid by the client are forfeited. The client may request a Project Extension in writing to Wild Heart for an additional fee of 20% of the project total cost for every 30 days of extension. All extension fees are due upon agreement of the extension between Wild Heart and the client.